Shipping &
delivery

We deliver to all Canadian provinces and territories. We do not ship outside Canada. Remote communities, island and ferry-served locations may take longer than the estimate below, and the carrier will tell us if a delivery needs extra time.

Most orders are prepared within 1–2 business days after payment is confirmed. Orders received after 6:00 PM Pacific Time, or on a Sunday or holiday, are treated as received on the next business day.

Typical transit is approximately 3–10 business days after the order is released to the carrier, depending on distance, carrier availability, weather and road conditions. These are estimates, not guarantees.

Shipping is a flat $25.00 CAD per order across Canada. Orders over $2,000.00 CAD ship free. The shipping rate does not change by province. Your final order summary shows the shipping amount before you pay.

Prices are in Canadian dollars. No sales tax is added at checkout, so the order summary shows the product price and shipping only.

Motors ship by a freight carrier in protective crating. When your order is dispatched we add the carrier details we receive to your order. You can look up your order on our Order Tracking page with your order number and billing email.

The carrier may call or email to arrange delivery. Keep your phone number and email current and make sure an adult is available to receive and sign for the crate. A dispatch notice is not the same as a confirmed delivery time.

Pickup at our address may be available by prior arrangement and written confirmation. Do not arrive before a pickup time is confirmed, and bring suitable equipment and help to lift and secure the motor safely.

If nobody can receive the delivery or the address cannot be reached, the carrier may reschedule. Additional redelivery or storage charges can apply only if they are disclosed in your order terms or the carrier quote.

When safe, inspect the crate before the driver leaves. Note visible damage on the delivery paperwork, take clear photographs including a wide view of the whole crate, and keep a copy of the signed document.

Report visible damage, missing items or a material mismatch as soon as reasonably possible, with your order number, delivery date and photographs. To help us investigate, please contact us within 30 days of delivery where you can. This does not reduce any rights that cannot be limited by law. See the Refund & returns policy for return-request steps.